Returns & Replacement Policy

Last updated: 30 August 2026

Returns and refunds

Naturoshift does not offer routine returns or refunds for delivered orders.

Replacement requests

If your order arrives damaged, incorrect or otherwise has an issue that may qualify for replacement, contact us as soon as possible with your order details and a clear, continuous unboxing video.

An unboxing video is required for a replacement claim. Without an unboxing video, we may be unable to verify the condition of the parcel at delivery and the replacement request may not be accepted.

How to contact us

Email help@naturoshift.com or WhatsApp 8081989811.

Please do not send products back without receiving instructions from Naturoshift.